TERMS AND CONDITIONS

Delivery

Delivery price DKK 450 incl. VAT for Zealand, the rest of the country is agreed individually.

 

Order

To make an inquiry, you must first select the product or products you want, and you must accept these Terms and Conditions and any other terms.

When the request has been submitted, an e-mail will automatically be sent to you with a receipt and a copy of selected products. The email will be sent to the address you provided when ordering.

We will contact you within 2 working days, after which the event is agreed individually based on your wishes.

 

Payment: 

The payment of an event must be done in the following installments:

1.Rate – Reservation fee: 50% of the total amount of the event must be paid in advance as a reservation fee to confirm a final and binding booking of the event.

The fee will be deducted from the total amount but will not be refunded in the event of cancellation.

2.Rate – Prepayment: The remaining 50% of the total amount is paid no later than 6 days before the event, here the final and binding number of people for the event must be given to us.

  1. Post-invoicing: Final settlement after the event has been held in accordance with contractually agreed services on payment according to consumption, such as: Bar, Beverages, earning hours or similar.

All amounts are in DKK. Danish kroner and is incl. VAT and can be paid by bank, Visa or MasterCard.

 

 

For groups of 8 to 30 guests, the following rules apply:

Cancellation must be made in writing to info@chambre.dk

The final and binding number of guests must be given to us no later than 6 days before the event.

Cancellation thereafter may result in a claim for reimbursement of 75% of the agreed price per guest.

NO SHOW/Absence will be invoiced 100% of the agreed price per guest.

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For groups over 30 guests, the following rules apply:

Cancelation:

Cancellation must be made in writing to info@chambre.dk

No later than 6 weeks prior: Cancelation can be done free of charge until 6 weeks prior to the event.

Later than 6 weeks prior: Cancelation of the reservation later then 6 weeks before event date may result in a claim for reimbursement of 65% of the agreed price per guest.

However, certain services that can not be canceled from external suppliers will be invoiced 100% of the cost.

Later than 6 days prior: Cancellation later than 6 days before the event will result in a reimbursement of 75% of the agreed price per guest.

However, certain services that can not be canceled from external suppliers will be invoiced 100% of the cost.

NO SHOW/Absence will be invoiced 100% of the agreed price per guest.

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Reduction in number: 

No later than 3 weeks prior: Reduction in number of guests up to 35% percent of the original number of guests booked for, can be done up to 3 weeks before the event. Reduction in number of guests later than 3 weeks before will result in a claim for reimbursement of 35% of the agreed price per guest.

Later than 6 days prior: Reduction in number of guests later than 6 days before the event will be invoiced 75% of the agreed price per guest.

NO SHOW/Absence will be invoiced 100% of the agreed price per guest.

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Cleaning:

Cleaning fee for unforeseen cleaning tasks beyond the normal. Additional cleaning tasks will be invoiced after the event.

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Rented Tableware:

Rented tableware through Restaurant Chambre must be returned to the restaurant within 3 days after the event. The customer is fully responsible for the rented items throughout the rental period. The rented items must be returned in the same condition in which they were received. The customer is hereby responsible for and bears the risk of any damage incurred by the rented items during the rental period. It is hereby the customer’s personal insurance that is responsible for any damaged items. In the event of damage or defects items when returned, 100% of the replacement amount will be invoiced.

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Complaints

Complaints must be made no later than 24 hours after the food has been delivered.

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Force majeure

We are not liable if delay or non-delivery is due to force majeure.

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Questions

If you have any questions, you are very welcome to contact us info@chambre.dk.